INSURANCE

Contracted Insurance Companies
Our offices are contracted with the following insurance companies: Ameritas, Assurant, Cigna, Delta Dental Premier, Delta Dental Preferred, Guardian, Humana, Medicaid, Metlife, NC HealthChoice, United Concordia and United Health Care.

To expedite processing of your insurance claims, please complete your portion of the insurance form prior to your appointment.  This will allow us to have all essential information in order to process your claim. You MUST bring a valid ID with you to your appointment. If you are not the policy holder, make sure that you have all the policy holders’ information in order to file the dental claim.

No insurance company attempts to cover all dental costs.  Some pay fixed allowances for certain procedures, others pay a percentage of the charge.  You are responsible to pay any deductible, co-insurance at the appointment time. You are also responsible for any other balance not paid by your insurance.

Any questions regarding insurance should be discussed with our financial consultants.  We will be happy to help you receive the maximum benefits available under your policy.  Please remember, however, that the relationship is between you, the insured patient, and the insurance company.

Non Contracted Insurance Companies
Payment is due in full at the time of service for patients who have a non-contracted insurance policy. We will provide you with all necessary claim forms and information to file your claim for reimbursement.

Medicaid
You MUST bring a valid ID and your Medicaid card to each appointment. Patients 21 years of age and older must also bring their $3.00 Medicaid co-payment.

Secondary Insurance Companies
For persons with two dental insurances, we will honor your primary insurance. The patient is responsible for all secondary insurances.

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